Delivery isn’t one size fits all.
Deliver the way your business needs.
Get access to everything you need to deliver from your store to your customer’s door.
Our different service levels give you flexibility to send out deliveries however you need.
Trexity service levels
Everyday
Everyday handles the flow of daily deliveries.
Trexity Everyday balances speed and affordability.
Volume
1–15
Great for
Benefits
- Flat-rate pricing
- Pickup windows
- Same & next day delivery
Direct
Direct is our fastest point-to-point delivery.
Get an on-demand, exclusive courier—no other stops, no shared routes.
Volume
1+
Great for
Benefits
- Speed
- Scheduled or ASAP pickup
- Exclusive courier
Batch
Batch converts density into savings.
Eliminate courier chaos and get our best rates with high density deliveries.
Volume
15+
Great for
Benefits
- High-volume batching
- Best rate potential
- Exclusive couriers
Your Trexity business account
Get access to everything you need to deliver from your store to your customer’s door. Our different service levels offer you flexibility to send out deliveries however you need to.
Included in your account
- One click generated delivery labels.
- Real-time tracking for you and your customers.
- Automatic SMS & email notifications.
- All proof of delivery methods.
- Support at every step of the way.
Current integrations
Everyone always knows where the package is.
All tracked in real-time.
Your customers will benefit from near minute-accurate delivery times and won’t be waiting in unreasonable delivery window to receive their goods.
Upon pickup, tracking pages are automatically sent to your customers and are tracked in real-time until delivery.
Customer communications
Clear communication is always appreciated. These are the notifications that we send your customers on your behalf. With your Trexity business account, you’re able to brand these emails as your own.
Scheduled
Once a delivery is scheduled, we’ll send the customer an email where they can check and adjust some delivery information.
Out for delivery
SMS & EMAIL
When a courier scans a package and confirms pickup, we send both an email and SMS to your customer.
5 min away
SMS
We’ll notify the customer when our courier is 5 minutes away, and again once they’ve arrived on location.
Delivered
SMS & EMAIL
Once the delivery is completed, we’ll notify your customer via email and SMS.
Proof of delivery.
If a package is not able to be delivered due to the options set, it will be returned to the pickup location.
Photo delivery
By default, every Trexity delivery comes with photos of drop off location and delivery unless a different method is selected.
Additional options
PIN delivery
For deliveries requiring more security, we’ll send the recipient a 4-digit PIN to present to our courier upon delivery.
Legal age verification
For alcohol deliveries, we’ll ask for legal identification and verify they are of legal age to receive the package.
Signature delivery
Items like prescriptions require a signature upon delivery. We’ll ask the recipient to sign on their mobile device.
Our whole team plays the support role.
When you deliver, we deliver.
Customer support lives in our core values. From getting help setting up, to managing daily deliveries, to expanding your business, we’re here for it. Every business gets a dedicated account contact to make sure everything is running smoothly.