Yelp Business Podcast: Using Feedback to Guide the Direction of Your Business

Alok on Behind the Review

The following is a preview from Yelp Business

Implementing feedback from all the reviews you receive as a business owner can be an overwhelming task but don’t make the mistake of overlooking their importance. In this episode of Behind the Review, Alok Ahuja, founder of Trexity, shares how he utilizes constructive criticism to guide the direction of his business. Even after finding success as a CEO, the voices of his customers is something he’ll never let go unheard.

On the Yelp Blog: Learn Alok’s strategy for using customer feedback (both positive and critical) to his business’s advantage.